Guest Service Supervisor at Global Partners

Auburn, New Hampshire, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Demonstrated ability to provide pleasant greetings and parting remarks to guests
Superior relationship-building skills and the ability to connect with guests and associates
A trustworthy and responsible individual
Detail-oriented with excellent organizational skills
Ability to defuse issues using problem-solving techniques
A proven self-starter with demonstrated decision-making abilities
Ability to direct others and prioritize tasks

Responsibilities

Supervise employees, ensuring they perform all job duties as implemented by management
Provide constructive feedback to employees to improve performance
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies and procedures
Operate the point of sale system according to corporate standards
Maintain proper cash levels and handle cash processes (deposits, lottery, gift cards, checks)
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash)
Ensure the 24/7 execution of all guest service programs and processes
Replenish products to ensure in-stock conditions
Address guest concerns and issues effectively

Skills

Key technologies and capabilities for this role

Guest ServiceLeadershipTeam SupervisionEmployee CoachingProblem SolvingCash HandlingPOS SystemsStore MaintenanceOrganizational SkillsDecision Making

Questions & Answers

Common questions about this position

What is the salary for the Guest Service Supervisor position?

This information is not specified in the job description.

Is this Guest Service Supervisor role remote or onsite?

The position is onsite.

What skills are required for the Guest Service Supervisor role?

Key skills include guest service skills for pleasant interactions, leadership skills to direct and motivate teams, relationship-building abilities, problem-solving to defuse issues, and being detail-oriented with strong organizational skills.

What is the company culture like at Global Partners LP?

The company values passionate individuals who contribute to success and growth, supports community initiatives, and provides opportunities for career growth in a longstanding organization delivering energy to communities.

What makes a strong candidate for the Guest Service Supervisor position?

A strong candidate is a trustworthy, responsible self-starter with leadership skills, passion for guest service, and the ability to build relationships, solve problems, and stay detail-oriented.