Guest Service Supervisor at Global Partners

Weston, Massachusetts, United States

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Genuine love for taking care of guests and demonstrating pride in work
Guest-centric mentality and exceptional guest service skills (pleasant greetings and parting remarks)
Confidence and eye contact with guests
Superior relationship-building skills
Trustworthiness and responsibility
Detail-oriented and excellent organizational skills
Ability to defuse issues using problem-solving techniques
Self-starter with demonstrated decision-making abilities
Ability to direct others and prioritize tasks

Supervise employees, ensuring they perform all job duties implemented by management
Coach employees with constructive feedback to improve performance
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale pursuant to corporate standards
Maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes (deposit preparation, lottery, gift cards, and checks)
Replenish products to ensure in-stock conditions
Address guest inquiries and resolve issues effectively