Guest Service Supervisor at Global Partners

Brooklyn, Connecticut, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Demonstrated ability to provide pleasant greetings and parting remarks, maintain eye contact, and build rapport with guests
Superior relationship-building skills and the ability to establish connections with guests and associates
A trustworthy and responsible individual
Excellent organizational skills and a focus on detail
Ability to defuse issues using effective problem-solving techniques
A proven self-starter with the ability to make decisions independently
Experience directing others and prioritizing tasks effectively

Oversee employees to ensure they are performing all assigned job duties as directed by management
Provide constructive feedback to employees to improve their performance
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies, procedures, and practices
Operate the point of sale system according to corporate standards, maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks where applicable
Replenish products to maintain in-stock conditions
Address inquiries and complaints from guests