Guest Service Supervisor at Global Partners

Cheshire, Massachusetts, United States

Global Partners Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Demonstrated ability to provide pleasant greetings and parting remarks to guests
  • Superior relationship-building skills to establish connections with guests and associates
  • Reliable and accountable
  • Excellent organizational skills and attention to detail
  • Ability to defuse issues using problem-solving techniques
  • Proven ability to make decisions and take initiative
  • Ability to direct others and prioritize tasks

Responsibilities

  • Oversee employee performance and ensure completion of all job duties
  • Provide constructive feedback to employees to improve performance
  • Greet guests and create an enjoyable shopping experience
  • Adhere to established safety, security, quality, and store operations policies
  • Operate the point of sale system according to corporate standards
  • Maintain proper cash levels and handle cash processes (deposits, lottery, gift cards, checks)
  • Ensure products are replenished to maintain in-stock conditions
  • Ensure the 24/7 execution of all guest service programs and processes
  • Maintain store cleanliness through housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash)

Skills

Leadership
Guest Service
Employee Coaching
Cash Management
Inventory Management
Point of Sale
Problem Solving
Relationship Building

Global Partners

About Global Partners

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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