Guest Service Supervisor at Global Partners

Claremont, New Hampshire, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Requirements

Guest service skills
Relationship building skills
Trustworthiness and responsibility
Detail-oriented and organizational skills
Problem-solving abilities
Self-starter
Decision-making ability
Ability to direct and prioritize tasks

Responsibilities

Supervise employees making sure they are performing all the job duties implemented by management
Coaching employees by giving them constructive feedback to help perform certain tasks
Greet guests and provide an enjoyable shopping experience for everyone
Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices
Operate the point of sale pursuant to corporate standards; maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable
Always replenishes products to ensure in-stock conditions
Address issues by utilizing problem solving techniques

Skills

Key technologies and capabilities for this role

Guest ServiceCustomer ExperienceRelationship BuildingProblem SolvingOrganizational SkillsTeam Supervision

Questions & Answers

Common questions about this position

What is the salary for the Guest Service Supervisor position?

This information is not specified in the job description.

Is this Guest Service Supervisor role remote or onsite?

The position is onsite.

What skills are required for the Guest Service Supervisor role?

Key skills include exceptional guest service skills, superior relationship building, problem-solving techniques, excellent organizational skills, and the ability to direct others and prioritize tasks.

What is the company culture like at Global Partners LP?

The company emphasizes a family-like environment, passion for guest service, community support through charitable work, and innovation for the future, having served communities for over 90 years.

What makes a strong candidate for the Guest Service Supervisor position?

Strong candidates work from the heart, genuinely love taking care of guests, demonstrate pride in their work, are self-starters with decision-making ability, and have supervisory skills to coach employees and prioritize tasks.