Guest Service Supervisor at Global Partners

Barre, Vermont, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Requirements

Demonstrated ability to provide pleasant greetings and parting remarks to guests
Superior relationship-building skills and the ability to connect with guests and associates
Confident communication style with eye contact
Reliable and accountable
Detail-oriented and possessing excellent organizational skills
Ability to defuse issues using problem-solving techniques
Proven ability to make decisions and take initiative
Ability to direct others and prioritize tasks

Responsibilities

Supervise employees, ensuring they perform all job duties as directed by management
Provide constructive feedback to employees to improve performance
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards, maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks
Replenishes products to ensure in-stock conditions
Address guest concerns and issues effectively

Skills

Key technologies and capabilities for this role

Customer ServiceLeadershipTeam SupervisionCommunicationProblem SolvingOrganizational SkillsPOS OperationsCash HandlingStore Maintenance

Questions & Answers

Common questions about this position

Is this position remote or onsite?

This is an onsite position.

What is the salary for the Guest Service Supervisor role?

This information is not specified in the job description.

What key skills are required for this position?

Required skills include guest service skills for pleasant greetings, superior relationship-building, confident communication, organizational skills, problem-solving, self-starter abilities, and leadership to direct others.

What is the company culture like at Global Partners LP?

The company is committed to innovation, the energy transition, and supporting its communities, seeking passionate individuals with great ideas.

How do I apply for this Guest Service Supervisor position?

Application instructions are not specified in the provided text; interested candidates should contact Global Partners LP directly for application details.