Guest Service Supervisor at Global Partners

Stoughton, Massachusetts, United States

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Genuine love for taking care of guests and demonstrating pride in your work
Guest-focused mentality and exceptional guest service skills (pleasant greetings and parting remarks)
Confident and maintains eye contact with guests
Superior relationship-building skills and ability to connect with guests and associates
Trustworthy and responsible
Detail-oriented and possesses excellent organizational skills
Ability to defuse issues using problem-solving techniques
Self-starter with demonstrated decision-making ability
Ability to direct others and prioritize tasks

Supervise employees, ensuring they perform all job duties implemented by management
Coach employees with constructive feedback to improve performance
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale according to corporate standards and maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Handle all cash processes, including deposit preparation, lottery, gift cards, and checks
Replenish products to maintain in-stock conditions
Address guest inquiries and concerns effectively