Guest Service Supervisor - Alltown Fresh at Global Partners

Bolton, Connecticut, United States

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Demonstrated ability to provide pleasant greetings and parting remarks to guests, maintain eye contact, and build rapport
Superior relationship-building skills to connect with guests and associates
Reliable and accountable with a strong sense of responsibility
Excellent organizational skills and attention to detail
Ability to defuse issues using effective problem-solving techniques
Proven ability to take initiative and make decisions independently
Ability to direct others and prioritize tasks effectively

Oversee employee performance and ensure they are completing all assigned tasks as directed by management
Provide constructive feedback to employees to improve their performance
Greet guests and create an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies and procedures
Operate the point of sale system according to corporate standards and maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Oversee the execution of all guest service programs and processes
Manage cash processes, including deposit preparation, lottery, gift cards, and checks
Replenish products to maintain in-stock conditions
Address guest inquiries and complaints effectively