Guest Service Supervisor at Global Partners

Walpole, Massachusetts, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Works from the heart, genuinely loves to take care of guests, and demonstrates pride in work
Displays a guest-centric mentality and showcases exceptional guest service skills through pleasant greetings and parting remarks
Confident and makes eye contact with guests
Possesses superior relationship-building skills and can establish connections with guests and associates
Trustworthy and responsible
Detail-oriented with excellent organizational skills
Defuses issues by utilizing problem-solving techniques
Proven self-starter with demonstrated decision-making ability
Directs others and prioritizes tasks

Supervise employees, ensuring they perform all job duties as implemented by management
Provide constructive feedback to employees to help them perform specific tasks
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks
Replenish products to ensure in-stock conditions
Address guest concerns effectively