Guest Service Supervisor at Global Partners

Lake George, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Demonstrated ability to provide pleasant greetings and parting remarks, establish connections with guests, and create an enjoyable shopping experience
Superior relationship-building skills and the ability to connect with guests and associates
A trustworthy and responsible individual
Detail-oriented with excellent organizational skills
Ability to defuse issues using problem-solving techniques
A proven self-starter with the ability to make decisions independently
Ability to direct others and prioritize tasks effectively

Responsibilities

Supervise employees to ensure they are performing all job duties as directed by management
Provide constructive feedback to employees to improve performance
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies and procedures
Operate the point of sale system according to corporate standards and maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks
Replenish products to ensure in-stock conditions
Address guest inquiries and resolve any issues that may arise

Skills

Key technologies and capabilities for this role

Guest ServiceRelationship BuildingProblem SolvingLeadershipEmployee SupervisionPoint of SaleCash ManagementStore OperationsEmployee CoachingSafety Compliance

Questions & Answers

Common questions about this position

What is the salary for the Guest Service Supervisor position?

This information is not specified in the job description.

Is this a remote position or does it require onsite work?

This is an onsite position.

What skills are required for the Guest Service Supervisor role?

Required skills include guest service skills for creating enjoyable experiences, superior relationship-building, problem-solving, leadership to direct others, and being detail-oriented with strong organizational abilities.

What is the company culture like at Global Partners LP?

The company is committed to innovation, community support, and investing in the energy transition, while seeking passionate and motivated individuals to drive guest satisfaction and store operations.

How should I apply for this Guest Service Supervisor position?

Application instructions are not specified in the job description; interested candidates should contact Global Partners LP directly to inquire about application procedures.