Guest Service Supervisor at Global Partners

Suffolk, Virginia, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Demonstrated ability to provide pleasant greetings and parting remarks, establish connections with guests, and maintain a guest-centric approach
Superior relationship-building skills and the ability to connect with guests and associates
Ability to defuse issues using problem-solving techniques
Proven self-starter with the ability to make decisions independently
Ability to direct others and prioritize tasks effectively
Detail-oriented with excellent organizational skills
Demonstrated trustworthiness and responsibility

Supervise employees, ensuring they perform all job duties as directed by management
Provide constructive feedback to employees to improve performance
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies, procedures, and practices
Operate the point of sale system according to corporate standards
Maintain proper cash levels and handle cash processes (deposits, lottery, gift cards, checks)
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash)
Ensure the 24/7 execution of all guest service programs and processes
Replenish products to maintain in-stock conditions