Guest Service Supervisor at Global Partners

Walpole, Massachusetts, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Requirements

Guest service skills
Relationship building skills
Trustworthiness and responsibility
Detail-oriented and organizational skills
Problem-solving skills
Self-starter
Decision-making ability
Ability to direct and prioritize tasks

Responsibilities

Supervise employees
Coach employees
Greet guests and provide an enjoyable shopping experience
Adhere to safety, security, quality, and store operations policies
Operate the point of sale
Ensure store housekeeping functions are completed
Ensure execution of guest service programs and processes
Handle cash processes (deposit preparation, lottery, gift cards, checks)
Replenish products to ensure in-stock conditions
Address guest issues

Skills

Key technologies and capabilities for this role

Guest ServiceCustomer ExperienceProblem SolvingOrganizational SkillsRelationship BuildingTeam SupervisionSelf-Starter

Questions & Answers

Common questions about this position

What is the salary for the Guest Service Supervisor position?

This information is not specified in the job description.

Is this Guest Service Supervisor role remote or onsite?

The position is onsite.

What skills are required for the Guest Service Supervisor role?

Required skills include guest service skills, relationship building, problem-solving, organizational skills, and supervisory abilities such as coaching employees and prioritizing tasks.

What is the company culture like at Global Partners LP?

The company emphasizes a family-like environment, passion for guest service, community support, innovation, and long-term commitment with over 90 years of history, seeking passionate people with great ideas.

What makes a strong candidate for the Guest Service Supervisor position?

Strong candidates work from the heart, genuinely love taking care of guests, demonstrate a guest-first mentality, have superior relationship building and problem-solving skills, and are proven self-starters who can supervise and coach employees.