Guest Service Supervisor at Global Partners

Thompson, Connecticut, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Demonstrated ability to provide pleasant greetings and parting remarks, maintain eye contact, and build relationships with guests
Superior interpersonal skills and the ability to connect with guests and associates
Reliable and accountable for completing tasks effectively
Excellent organizational skills and attention to detail
Ability to defuse issues and utilize problem-solving techniques
Demonstrated ability to make decisions independently and take initiative
Capable of directing others and prioritizing tasks

Oversee employee performance and ensure they are fulfilling all job duties as directed by management
Provide constructive feedback to employees to improve their performance
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies and procedures
Operate the point of sale system according to corporate standards, maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks where applicable
Replenish products to maintain in-stock conditions
Address inquiries and complaints from guests