Guest Service Supervisor at Global Partners

Webster, Massachusetts, United States

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Requirements

Genuine love for taking care of guests
Guest-focused mentality and exceptional guest service skills
Pleasant greeting and parting remarks to guests
Confident and makes eye contact with guests
Superior relationship-building skills
Trustworthy and responsible
Detail-oriented and excellent organizational skills
Problem-solving techniques to diffuse issues
Self-starter with demonstrated decision-making ability
Ability to direct others and prioritize tasks

Responsibilities

Supervise employees and ensure they perform all job duties
Coach employees with constructive feedback
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards
Maintain proper cash levels
Ensure all store housekeeping functions are completed
Ensure the 24/7 execution of all guest service programs and processes
Handle all cash processes (deposits, lottery, gift cards, checks)
Replenish products to maintain in-stock conditions
Address guest issues and concerns

Skills

Customer Service

Guest Service

Team Supervision

Employee Coaching

POS Systems

Cash Handling

Inventory Replenishment

Problem Solving

Organizational Skills

Safety Compliance

Global Partners

About Global Partners

N/AHeadquarters

N/AYear Founded

N/ACompany Stage

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