Guest Service Supervisor at Global Partners

Chester, Pennsylvania, United States

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Work from your heart, genuinely love to take care of guests, and demonstrate pride in your work
Display a guest come first mentality and showcase exceptional guest service skills by providing pleasant greeting and parting remarks to everyone
Confident and make eye contact with guests
Superior relationship building skills and can establish a connection with guests and associates
Trustworthy and responsible
Detail oriented with excellent organizational skills
Defuse issues by utilizing problem solving techniques
Proven self-starter with demonstrated ability to make decisions
Ability to direct others and prioritize tasks
Must be available to work flexible hours that may include day, nights

Supervise employees making sure they are performing all the job duties implemented by management
Coaching employees by giving them constructive feedback to help perform certain tasks
Greet guests and provide an enjoyable shopping experience for everyone
Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices
Operate the point of sale pursuant to corporate standards; maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable
Always replenishes products to ensure in-stock conditions
Address inquiries and complaints from guests
Check in external and internal vendors per established guidelines