Guest Service Supervisor at Global Partners

Shelton, Connecticut, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Requirements

Demonstrated ability to provide pleasant greetings and parting remarks to all guests
Superior relationship-building skills and the ability to establish connections with guests and associates
Confident demeanor with good eye contact
A trustworthy and responsible individual
Excellent organizational skills and attention to detail
Ability to defuse issues using problem-solving techniques
Proven ability to make decisions and work independently
Ability to direct others and prioritize tasks

Responsibilities

Oversee employee performance and ensure they are completing all job duties as directed by management
Provide constructive feedback to employees to improve performance
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies and procedures
Operate the point of sale system according to corporate standards and maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks (where applicable)
Replenish products to maintain in-stock conditions
Address inquiries and complaints from guests

Skills

Key technologies and capabilities for this role

Guest ServiceRelationship BuildingCommunicationProblem-SolvingLeadershipEmployee SupervisionEmployee CoachingPoint of Sale OperationsCash HandlingOrganizational Skills

Questions & Answers

Common questions about this position

Is this position remote or onsite?

This is an onsite position.

What is the salary for the Guest Service Supervisor role?

This information is not specified in the job description.

What key skills are required for this role?

Required skills include guest service skills for pleasant greetings, superior relationship-building, confident communication with good eye contact, problem-solving to defuse issues, and leadership to direct others.

What is the company culture like at Global Partners LP?

The company is committed to innovation, sustainability, and community support, with a long history of delivering energy to communities and providing opportunities for career growth.

How should I apply for this position?

Application instructions are not specified in the job description; interested candidates should contact Global Partners LP directly to inquire about application procedures.