Guest Service Supervisor at Global Partners

Yarmouth, Massachusetts, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Energy, RetailIndustries

Requirements

Genuine love for taking care of guests
Guest-focused mentality and exceptional guest service skills
Ability to build relationships with guests and associates
Trustworthiness and responsibility
Detail-oriented and strong organizational skills
Problem-solving skills
Self-starter with decision-making ability
Ability to direct others and prioritize tasks

Responsibilities

Supervise employees and ensure they perform all job duties
Coach employees with constructive feedback
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system
Maintain proper cash levels
Ensure all store housekeeping functions are completed
Ensure the 24/7 execution of all guest service programs and processes
Handle cash processes (deposits, lottery, gift cards, checks)
Replenish products to maintain in-stock conditions
Address guest issues using problem-solving techniques

Skills

Key technologies and capabilities for this role

Customer ServiceEmployee SupervisionCash HandlingPOS SystemsProblem SolvingOrganizational SkillsTeam CoachingSafety ComplianceInventory ReplenishmentStore Maintenance

Questions & Answers

Common questions about this position

What is the salary for the Guest Service Supervisor position?

This information is not specified in the job description.

Is this Guest Service Supervisor role remote or onsite?

The position is onsite.

What skills are required for the Guest Service Supervisor role?

Key requirements include a genuine love for taking care of guests, exceptional guest service skills, ability to build relationships, problem-solving skills, and strong organizational skills.

What is the company culture like at Global Partners LP?

Global Partners LP emphasizes innovation, energy transition, and community support, with over 90 years of experience and a commitment to delivering energy to communities while seeking passionate individuals.

What makes a strong candidate for the Guest Service Supervisor position?

Strong candidates demonstrate a guest-focused mentality, self-starter qualities with decision-making ability, leadership to direct others, and problem-solving skills.