Guest Service Supervisor at Global Partners

Yarmouth, Massachusetts, United States

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Energy, RetailIndustries

Requirements

Genuine love for taking care of guests
Guest-focused mentality and exceptional guest service skills
Ability to build relationships with guests and associates
Trustworthiness and responsibility
Detail-oriented and strong organizational skills
Problem-solving skills
Self-starter with decision-making ability
Ability to direct others and prioritize tasks

Responsibilities

Supervise employees and ensure they perform all job duties
Coach employees with constructive feedback
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system
Maintain proper cash levels
Ensure all store housekeeping functions are completed
Ensure the 24/7 execution of all guest service programs and processes
Handle cash processes (deposits, lottery, gift cards, checks)
Replenish products to maintain in-stock conditions
Address guest issues using problem-solving techniques

Skills

Customer Service

Employee Supervision

Cash Handling

POS Systems

Problem Solving

Organizational Skills

Team Coaching

Safety Compliance

Inventory Replenishment

Store Maintenance

Global Partners

About Global Partners

N/AHeadquarters

N/AYear Founded

N/ACompany Stage

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