Guest Service Supervisor at Global Partners

Manchester, Connecticut, United States

Global Partners Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Energy, Convenience StoresIndustries

Requirements

  • Genuine love for taking care of guests and demonstrating pride in work
  • Providing pleasant greetings and parting remarks to all guests
  • Superior relationship-building skills to connect with guests and associates
  • Demonstrated trustworthiness and responsibility
  • Excellent organizational skills and attention to detail
  • Ability to defuse issues using problem-solving techniques
  • Proven self-starter with the ability to make decisions
  • Ability to direct others and prioritize tasks

Responsibilities

  • Supervise employees, ensuring they perform all job duties as implemented by management
  • Provide constructive feedback to employees to improve performance
  • Greet guests and provide an enjoyable shopping experience
  • Adhere to established safety, security, quality, and store operations policies
  • Operate the point of sale system according to corporate standards, maintaining proper cash levels
  • Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
  • Ensure the 24/7 execution of all guest service programs and processes
  • Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks (where applicable)
  • Replenish products to ensure in-stock conditions
  • Address inquiries and complaints from guests

Skills

Guest Service
Employee Supervision
Leadership
Problem Solving
Relationship Building
Cash Handling
Point of Sale
Store Housekeeping
Safety Compliance
Team Coaching
Organizational Skills
Decision Making

Global Partners

About Global Partners

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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