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Guest Service Supervisor
at
Global Partners
Manchester, Connecticut, United States
Apply Now
Not Specified
Compensation
Mid-level (3 to 4 years)
Experience Level
Full Time
Job Type
Unknown
Visa
Retail, Energy, Convenience Stores
Industries
Requirements
Genuine love for taking care of guests and demonstrating pride in work
Providing pleasant greetings and parting remarks to all guests
Superior relationship-building skills to connect with guests and associates
Demonstrated trustworthiness and responsibility
Excellent organizational skills and attention to detail
Ability to defuse issues using problem-solving techniques
Proven self-starter with the ability to make decisions
Ability to direct others and prioritize tasks
Responsibilities
Supervise employees, ensuring they perform all job duties as implemented by management
Provide constructive feedback to employees to improve performance
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards, maintaining proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks (where applicable)
Replenish products to ensure in-stock conditions
Address inquiries and complaints from guests
Skills
Guest Service
Employee Supervision
Leadership
Problem Solving
Relationship Building
Cash Handling
Point of Sale
Store Housekeeping
Safety Compliance
Team Coaching
Organizational Skills
Decision Making
Global Partners
Website
About Global Partners
N/A
Headquarters
N/A
Year Founded
N/A
Company Stage
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