Guest Service Supervisor at Global Partners

Pasadena, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Requirements

Demonstrated ability to provide pleasant greetings and parting remarks to guests
Superior relationship-building skills and the ability to connect with guests and associates
Confident communication with eye contact
A trustworthy and responsible individual
Detail-oriented and possessing excellent organizational skills
Ability to defuse issues using problem-solving techniques
A proven self-starter with the ability to make decisions
Ability to direct others and prioritize tasks

Responsibilities

Supervise employees to ensure they are performing all job duties implemented by management
Provide constructive feedback to employees to help them perform tasks effectively
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies and procedures
Operate the point of sale system according to corporate standards, maintaining proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks
Replenish products to ensure in-stock conditions
Address inquiries and resolve guest concerns

Skills

Key technologies and capabilities for this role

Guest ServiceLeadershipEmployee SupervisionPoint of Sale OperationsCash HandlingProblem SolvingCommunicationOrganizational SkillsStore HousekeepingPolicy Adherence

Questions & Answers

Common questions about this position

What is the salary for the Guest Service Supervisor position?

This information is not specified in the job description.

Is this Guest Service Supervisor role remote or onsite?

The position is onsite.

What skills are required for the Guest Service Supervisor role?

Key required skills include guest service skills for pleasant greetings, superior relationship-building, confident communication, organizational skills, problem-solving, and leadership to direct others.

What is the company culture like at Global Partners LP?

Global Partners LP emphasizes innovation, community support, and the energy transition, with a commitment to delivering energy to communities over 90 years while fostering positive and efficient shopping environments.

How can I stand out when applying for the Guest Service Supervisor position?

Highlight your demonstrated guest service skills, relationship-building abilities, leadership experience in directing others, problem-solving techniques, and self-starter qualities as a trustworthy, detail-oriented individual.