Guest Service Supervisor at Global Partners

Manchester Center, Vermont, United States

Global Partners Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, EnergyIndustries

Requirements

  • Genuine love for taking care of guests and demonstrating pride in work
  • Guest-focused mentality and exceptional guest service skills
  • Ability to provide pleasant greetings and parting remarks
  • Confident and makes eye contact with guests
  • Superior relationship-building skills
  • Trustworthy and responsible
  • Detail-oriented and possesses excellent organizational skills
  • Ability to defuse issues using problem-solving techniques
  • Self-starter with demonstrated decision-making abilities
  • Ability to direct others and prioritize tasks

Responsibilities

  • Supervise employees, ensuring they perform all job duties as implemented by management
  • Coach employees by providing constructive feedback to improve performance
  • Greet guests and provide an enjoyable shopping experience
  • Adhere to established safety, security, quality, and store operations policies
  • Operate the point of sale system according to corporate standards
  • Maintain proper cash levels
  • Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
  • Ensure the 24/7 execution of all guest service programs and processes
  • Responsible for all cash processes (deposit preparation, lottery, gift cards, and checks where applicable)
  • Replenishes products to ensure in-stock conditions
  • Address guest concerns and issues effectively

Skills

Guest Service
Leadership
Employee Supervision
POS Systems
Cash Handling
Problem Solving
Organizational Skills
Inventory Replenishment
Safety Compliance
Customer Relations

Global Partners

About Global Partners

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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