Guest Service Supervisor at Global Partners

Exeter, New Hampshire, United States

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Energy, RetailIndustries

Genuinely love to take care of guests and demonstrate pride in your work
Display a guest-come-first mentality and exceptional guest service skills through pleasant greetings and parting remarks
Confident and make eye contact with guests
Superior relationship-building skills to establish connections with guests and associates
Trustworthy and responsible
Detail-oriented with excellent organizational skills
Defuse issues using problem-solving techniques
Proven self-starter with demonstrated decision-making ability
Ability to direct others and prioritize tasks

Supervise employees, ensuring they perform all job duties implemented by management
Provide employees with constructive feedback to improve performance
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Handle all cash processes (deposit preparation, lottery, gift cards, and checks)
Replenish products to maintain in-stock conditions
Address guest concerns and issues