Guest Service Supervisor at Global Partners

Tolland, Connecticut, United States

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Demonstrated ability to provide pleasant greetings and parting remarks, maintain eye contact, and build relationships with guests
Reliable and accountable for completing tasks and following procedures
Ability to defuse issues and utilize problem-solving techniques
Proactive and capable of making decisions independently
Ability to direct others and prioritize tasks
Excellent organizational skills and attention to detail

Oversee employee performance and provide constructive feedback
Greet guests and create an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards, maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks
Replenish products to maintain in-stock conditions
Address guest inquiries and complaints