Guest Service Supervisor at Global Partners

St Johnsbury, Vermont, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Requirements

Demonstrated ability to provide pleasant greetings and parting remarks to guests
Superior relationship-building skills and the ability to connect with guests and associates
Confident and makes eye contact with guests
Reliable and accountable
Detail-oriented and possesses excellent organizational skills
Ability to defuse issues using problem-solving techniques
Proven ability to make decisions and work independently
Ability to direct others and prioritize tasks

Responsibilities

Oversee employee performance and ensure they fulfill all job duties as directed by management
Provide constructive feedback to employees to improve performance
Greet guests and create an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards
Maintain proper cash levels and manage cash processes (deposits, lottery, gift cards, checks)
Ensure products are replenished to maintain in-stock conditions
Ensure the 24/7 execution of all guest service programs and processes
Oversee all store housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash)

Skills

Key technologies and capabilities for this role

Customer ServiceLeadershipTeam SupervisionCash HandlingPoint of Sale OperationsProblem SolvingCommunicationOrganizational SkillsEmployee Coaching

Questions & Answers

Common questions about this position

Is this position remote or onsite?

This is an onsite position.

What is the salary for the Guest Service Supervisor role?

This information is not specified in the job description.

What key skills are required for this role?

Required skills include guest service skills for pleasant greetings, superior relationship-building, confident communication with eye contact, organizational skills, problem-solving, self-starter ability, and leadership to direct others.

What is the company culture like at Global Partners LP?

The company emphasizes guest satisfaction, positive shopping environments, community support through charitable work and initiatives like GlobalGLO, and seeks passionate individuals with great ideas to contribute to its future after over 90 years in energy delivery.

How should I apply for this position?

Submit your resume and a cover letter outlining your qualifications and interest in the position.