Guest Service Supervisor at Global Partners

St Johnsbury, Vermont, United States

Global Partners Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, EnergyIndustries

Requirements

  • Demonstrated ability to provide pleasant greetings and parting remarks to guests
  • Superior relationship-building skills and the ability to connect with guests and associates
  • Confident and makes eye contact with guests
  • Reliable and accountable
  • Detail-oriented and possesses excellent organizational skills
  • Ability to defuse issues using problem-solving techniques
  • Proven ability to make decisions and work independently
  • Ability to direct others and prioritize tasks

Responsibilities

  • Oversee employee performance and ensure they fulfill all job duties as directed by management
  • Provide constructive feedback to employees to improve performance
  • Greet guests and create an enjoyable shopping experience
  • Adhere to established safety, security, quality, and store operations policies
  • Operate the point of sale system according to corporate standards
  • Maintain proper cash levels and manage cash processes (deposits, lottery, gift cards, checks)
  • Ensure products are replenished to maintain in-stock conditions
  • Ensure the 24/7 execution of all guest service programs and processes
  • Oversee all store housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash)

Skills

Customer Service
Leadership
Team Supervision
Cash Handling
Point of Sale Operations
Problem Solving
Communication
Organizational Skills
Employee Coaching

Global Partners

About Global Partners

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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