Guest Service Supervisor at Global Partners

Framingham, Massachusetts, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Demonstrated ability to provide pleasant greetings and parting remarks to guests
Superior relationship-building skills to connect with guests and associates
Confident communication style with excellent eye contact
Ability to defuse issues using problem-solving techniques
Reliable and accountable
Detail-oriented and possesses strong organizational skills
Proven ability to make decisions and take initiative
Ability to direct others and prioritize tasks

Oversee employee performance and ensure they fulfill all job duties
Provide constructive feedback to employees to improve performance
Greet guests and create an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards
Maintain proper cash levels and handle cash processes (deposits, lottery, gift cards, checks)
Ensure all housekeeping functions are completed (cleaning, dusting, sweeping, etc.)
Ensure the execution of all guest service programs and processes
Replenish products to maintain in-stock conditions
Address guest concerns and resolve issues effectively