Guest Service Supervisor at Global Partners

Greenwich, Connecticut, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Genuine love for taking care of guests and demonstrating pride in work
Pleasant greeting and parting remarks to all guests with confident demeanor and eye contact
Superior relationship-building skills, establishing connections with guests and associates
Reliable and accountable (trustworthiness & responsibility)
Excellent organizational skills and attention to detail
Ability to defuse issues using problem-solving techniques
Demonstrated ability to make decisions and take initiative (self-starter)
Ability to direct others and prioritize tasks (leadership)

Supervise employees to ensure they perform all job duties as directed by management and provide constructive feedback for performance improvement
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards and maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Handle all cash processes, including deposit preparation, lottery, gift cards, and checks
Replenish products to maintain in-stock conditions
Address inquiries and complaints from guests