Guest Service Supervisor at Global Partners

Littleton, New Hampshire, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Requirements

Genuine love for taking care of guests
Guest-focused mentality
Exceptional guest service skills
Relationship building skills
Trustworthiness and responsibility
Detail-oriented and organizational skills
Problem-solving techniques
Self-starter with decision-making ability
Ability to direct others and prioritize tasks

Responsibilities

Supervise employees and ensure task completion
Coach employees with constructive feedback
Greet guests and provide an enjoyable shopping experience
Adhere to safety, security, quality, and store operations policies
Operate the point of sale and maintain cash levels
Ensure store housekeeping is completed
Execute guest service programs and processes
Manage all cash processes (deposits, lottery, gift cards, checks)
Replenish products to maintain in-stock conditions
Address guest issues

Skills

Key technologies and capabilities for this role

Guest ServiceCustomer ExperienceProblem SolvingRelationship BuildingOrganizational SkillsTeam LeadershipStore Operations

Questions & Answers

Common questions about this position

What is the salary for the Guest Service Supervisor position?

This information is not specified in the job description.

Is this Guest Service Supervisor role remote or onsite?

The position is onsite.

What skills are required for the Guest Service Supervisor role?

Key skills include exceptional guest service skills, superior relationship building, problem-solving techniques, organizational skills, and the ability to supervise and coach employees.

What is the company culture like at Global Partners LP?

The company emphasizes a family-like environment, passion for guests, community support, and innovation, with a focus on delivering value and embracing the energy transition.

What makes a strong candidate for the Guest Service Supervisor position?

Strong candidates work from the heart, genuinely love taking care of guests, demonstrate pride in their work, are self-starters who can supervise others, and have a guest-first mentality with excellent problem-solving skills.