Guest Service Supervisor at Global Partners

Yarmouth, Maine, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Requirements

Demonstrated ability to provide pleasant greetings and parting remarks, establish connections with guests, and build rapport
Superior relationship-building skills to connect with guests and associates
Reliable and accountable
Excellent organizational skills and attention to detail
Ability to defuse issues using effective problem-solving techniques
Proven ability to take initiative and make decisions
Ability to direct others and prioritize tasks

Responsibilities

Supervise employees to ensure they perform all job duties as directed by management
Provide constructive feedback to employees to improve performance
Greet guests and create an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies and procedures
Operate the point of sale system according to corporate standards
Maintain proper cash levels and handle cash processes (deposits, lottery, gift cards, checks)
Ensure products are replenished to maintain in-stock conditions
Responsible for the 24/7 execution of all guest service programs and processes
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)

Skills

Key technologies and capabilities for this role

Customer ServiceLeadershipTeam SupervisionCash ManagementPOS SystemsInventory ManagementProblem SolvingEmployee CoachingRelationship Building

Questions & Answers

Common questions about this position

What is the salary for the Guest Service Supervisor position?

This information is not specified in the job description.

Is this a remote position or onsite?

This is an onsite position.

What key skills are required for the Guest Service Supervisor role?

Required skills include guest service skills for building rapport, superior relationship-building, leadership skills to direct others, problem-solving to defuse issues, and being a detail-oriented self-starter.

What is the company culture like at Global Partners LP?

The company emphasizes delivering exceptional guest experiences, innovation, and community support, with a long history of over 90 years in energy solutions.

How can I stand out when applying for this Guest Service Supervisor role?

Highlight your demonstrated guest service skills, leadership experience in directing teams, problem-solving abilities, and self-starter qualities with examples of building rapport and taking initiative.