Guest Service Supervisor at Global Partners

Colchester, Vermont, United States

Global Partners Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Demonstrated ability to provide pleasant greetings and parting remarks to guests
  • Superior relationship-building skills and the ability to establish connections with guests and associates
  • Confident and makes eye contact with guests
  • Ability to defuse issues using problem-solving techniques
  • Detail-oriented and possesses excellent organizational skills
  • Proven self-starter with the ability to make decisions
  • Ability to direct others and prioritize tasks
  • Demonstrates trustworthiness and responsibility

Responsibilities

  • Supervise employees, ensuring they perform all job duties implemented by management
  • Provide employees with constructive feedback to improve performance
  • Greet guests and provide an enjoyable shopping experience
  • Adhere to established safety, security, quality, and store operations policies
  • Operate the point of sale system according to corporate standards
  • Maintain proper cash levels and handle cash processes (deposits, lottery, gift cards, checks)
  • Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash)
  • Ensure the 24/7 execution of all guest service programs and processes
  • Replenish products to maintain in-stock conditions
  • Address guest concerns and resolve issues effectively

Skills

Customer Service
Leadership
Employee Supervision
Coaching
Problem Solving
Cash Management
Point of Sale
Store Operations
Organizational Skills
Communication

Global Partners

About Global Partners

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

Land your dream remote job 3x faster with AI