Guest Service Supervisor at Global Partners

Jaffrey, New Hampshire, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Requirements

Guest service skills
Relationship building skills
Trustworthiness and responsibility
Detail-oriented and organizational skills
Problem-solving skills
Self-starter
Decision-making ability
Leadership and prioritization skills

Responsibilities

Supervise employees and ensure task completion
Provide employee coaching and feedback
Greet guests and provide an enjoyable shopping experience
Adhere to store operations policies and procedures
Operate the point of sale system
Maintain store housekeeping standards
Ensure execution of guest service programs
Manage cash processes (deposits, lottery, gift cards, checks)
Replenish products to maintain in-stock conditions
Address guest issues and concerns

Skills

Key technologies and capabilities for this role

Guest ServiceCustomer Relationship BuildingProblem SolvingOrganizational SkillsTeam SupervisionSelf-Starter

Questions & Answers

Common questions about this position

What is the salary for the Guest Service Supervisor position?

This information is not specified in the job description.

Is this Guest Service Supervisor role remote or onsite?

The position is onsite.

What skills are required for the Guest Service Supervisor role?

Key skills include exceptional guest service skills, superior relationship building, problem-solving techniques, leadership to direct and coach others, and excellent organizational skills.

What is the company culture like at Global Partners LP?

The company emphasizes a family-like environment, passion for guest service, community support, and innovation in energy and retail, with a focus on long-term growth and employee contributions to future ideas.

What makes a strong candidate for the Guest Service Supervisor position?

Strong candidates work from the heart, genuinely love guest care, demonstrate pride in work, show a guest-first mentality, are self-starters with decision-making ability, and have leadership skills to supervise and coach employees.