Guest Experience Associate (Part-Time) at The Coca-Cola Company

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Beverages, Entertainment, HospitalityIndustries

Requirements

Open availability to work 4 days a week, including weekends, weekdays, and holidays
Flexible shifts varying between 8:30 am and 9:00 pm (potentially as late as midnight for corporate events)
Ability to work part-time, averaging 28 hours per week
Adherence to company policies on timeliness, attendance, and time clock procedures
Maintenance of specified appearance standards for Front of House presentation
Completion of all required training (e.g., Life Safety, Evacuation, PCI Compliance, ADA)
Ability to handle cash and credit transactions in a fast-paced environment
Positive attitude, welcoming demeanor, and professional handling of guest situations

Responsibilities

Welcome and host guests, actively engaging with them and anticipating their needs
Share knowledge and stories about The Coca-Cola Company, its brand, products, history, and people
Provide exemplary guest service, including selling tickets, access control, group check-ins, pulsing guest traffic, restocking stations, delivering supplies, public announcements, special access assistance, and wayfinding
Act as a Brand Ambassador, modeling Coca-Cola Core Values, driving brand awareness, and encouraging customer relationships
Facilitate VIP Tours and School Group Tours using provided scripts and talking points
Operate ticketing system, reconcile cash transactions, meet sales goals (e.g., CityPass, upgrades), and handle sensitive information securely
Evacuate guests in emergencies and assist those needing special assistance
Monitor for safety concerns or hazards and adhere to safety procedures
Maintain cleanliness of exhibits, galleries, and theaters as a team
Interact respectfully with guests of differing abilities, enforcing inclusion training
Handle guest situations professionally, quickly, thoroughly, and respectfully
Other duties as assigned by World of Coca-Cola Leadership Team

Skills

Customer Service

Guest Engagement

Ticket Sales

Access Control

Brand Storytelling

Hospitality

Event Staffing

The Coca-Cola Company

Global leader in non-alcoholic beverages

About The Coca-Cola Company

The Coca-Cola Company is a major player in the beverage industry, offering a variety of non-alcoholic drinks such as soft drinks, water, sports drinks, juices, and plant-based beverages. Its products are manufactured and distributed through a network of bottling partners who handle the production, packaging, and delivery of these beverages to consumers and businesses around the world. This extensive distribution system ensures that Coca-Cola products are widely available. Unlike many competitors, Coca-Cola benefits from strong brand recognition and a diverse portfolio of popular drinks, which helps it adapt to changing consumer tastes. The company's goal is to refresh the world and positively impact communities while maintaining a commitment to sustainability.

Atlanta, GeorgiaHeadquarters

1892Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Risks

Acquisition of Billson’s Beverages may affect Coca-Cola's non-alcoholic brand image.

Economic pressures may reduce consumer spending on premium Coca-Cola products.

AI-driven campaigns could expose Coca-Cola to data privacy concerns and scrutiny.

Differentiation

Coca-Cola's vast distribution network ensures global product availability and market penetration.

Strong brand equity and marketing efforts drive consumer loyalty and market presence.

Commitment to sustainability initiatives enhances brand reputation and competitive edge.

Upsides

Growing demand for health-conscious beverages boosts Coca-Cola's low-sugar and functional drink offerings.

Direct-to-consumer sales channels enhance Coca-Cola's e-commerce presence and consumer engagement.

Popularity of plant-based diets allows Coca-Cola to expand its plant-based beverage line.

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