Guest Assistance Associate at SpartanNash

Council Bluffs, Iowa, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, GroceryIndustries

Requirements

High School Diploma (GED) preferred
Good oral communication skills
Ability to interact politely and effectively with customers
Able to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally
Able to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently
Familiarity with location of products carried in the store
Able to work independently of others

Responsibilities

Provide highly satisfactory service and assistance to guests
Bag groceries using proper bagging supplies and techniques
Provide carry-out service to vehicles for guests
Retrieve carts from parking area
Empty bottle bins, clean bottle machines & bottle return area
Collect, return, clean, and organize shopping carts
Take out and load groceries into customers’ vehicles
Handle spoiled/damaged products per established guidelines
Maintain a clean, attractive and well stocked department
Perform cleaning duties and janitorial duties as needed
Complete all other duties as assigned in a timely manner
Ensure that the shift contributes to the financial best interests of the store
Follow all PPE and Safety Guidelines
Follow all Food Safety and Cleaning Expectations
Follow Guest Experience Guidelines
May be assigned tasks in other departments based on customer experience need

Skills

Key technologies and capabilities for this role

Customer ServiceGrocery BaggingCarry-Out ServiceCart RetrievalBottle Return HandlingJanitorial DutiesFood SafetyPPE ComplianceCleaning

Questions & Answers

Common questions about this position

Is this a full-time or part-time position?

This is a part-time position.

What are the physical requirements for this role?

The role requires lifting up to 30 pounds frequently and 50 pounds occasionally, standing and walking for extended periods, and frequent bending, stooping, twisting, and turning. Associates are exposed to varied temperatures in a retail environment and outside weather conditions.

What qualifications are needed for the Guest Assistance Associate role?

A High School Diploma (GED) is preferred, along with good oral communication skills and the ability to interact politely and effectively with customers.

Where is the job located?

The position is located at 1801 Valley View Drive - Council Bluffs, Iowa 51503.

What does SpartanNash's company culture emphasize?

SpartanNash emphasizes a People First culture, Operational Excellence, and Insights that Drive Solutions, with a family of 20,000 Associates contributing to customer-focused innovation.