Guest Advocate (Cashier or Front of Store Attendant/ Cart Attendant) (T2936) at Target

Fuquay-Varina, North Carolina, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Enjoy interacting and helping others - including guests that shop our store and fellow team members you work with
Thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success
Open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times)

Responsibilities

Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
Create a welcoming experience by greeting guests as you are completing your daily tasks
When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs
Make the guest aware of current promos, store activities and events
Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
Thank guests and let them know we’re happy they chose to shop at Target
Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed
Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices
Work efficiently to minimize guest wait time while maintaining guest service and accuracy
Understand and show guests how to use the features and offerings within the Target App including Wallet
Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features
Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target’s policies and procedures
Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal
Stock supplies during store open hours while being available for the guest
Demonstrate a culture of ethical conduct, safety and compliance
Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
All other duties based on business needs

Skills

Key technologies and capabilities for this role

Guest ServiceCustomer InteractionProblem SolvingCashierStore CleanlinessLoyalty EnrollmentPromotions Awareness

Questions & Answers

Common questions about this position

What is the employment type for this Guest Advocate position?

The employment type is variable.

Is this a remote position or does it require working in-store?

This is an in-store position involving direct guest interactions at checklanes, guest services, and other front-of-store areas.

What skills will I develop in this Guest Advocate role?

You will build skills in communicating and interacting with guests, blending problem solving and decision making, adapting to different guest interactions, and promoting benefits and services.

What is Target's company culture like for this role?

Target emphasizes a service culture that prioritizes the guest experience, values welcoming interactions, and focuses on helping families discover joy in everyday life through team members' meaningful experiences.

What makes a strong candidate for the Guest Advocate role?

Strong candidates excel at guest interaction, problem-solving, adapting to situations, maintaining store cleanliness, and promoting loyalty programs and services.

Target

Retailer offering diverse consumer goods

About Target

Target Corporation is a retail company that offers a wide range of products, including clothing, electronics, home goods, and groceries, through nearly 2,000 stores and an online platform. Its "Design For All" philosophy allows it to provide high-quality, affordable products that cater to diverse customer needs. Target differentiates itself from competitors with its owned brands and the Target Circle loyalty program, which enhances customer engagement. The company's goal is to support sustainability and community initiatives by giving back 5% of its profits to local communities.

Minneapolis, MinnesotaHeadquarters

2005Year Founded

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Sick Leave

Paid Holidays

Paid Vacation

401(k) Retirement Plan

Employee Discounts

Risks

Increased competition from online-only retailers like Amazon threatens Target's market share.

Rising labor costs due to new minimum wage laws could impact profit margins.

Supply chain vulnerabilities from geopolitical tensions may affect inventory and pricing strategies.

Differentiation

Target's 'Design For All' philosophy offers unique, high-quality products at affordable prices.

The Target Circle loyalty program enhances customer engagement and shopping experience.

Target's commitment to sustainability and community support sets it apart from competitors.

Upsides

Experiential retail and 'retailtainment' strategies can boost customer engagement and foot traffic.

Augmented reality integration offers immersive shopping experiences showcasing Target's unique designs.

Omnichannel retail strategies enhance customer experience by integrating online and offline shopping.

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