GTM Senior Executive Assistant | UK | Remote at Grafana Labs

United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Software, ObservabilityIndustries

Requirements

Extensive experience in a tech/startup environment
Proven success supporting one or more C-level executives in a dynamic and growing environment
Excellent verbal, written, and organisational skills
Consistent track record of success supporting C-level executives in a fast-paced, dynamic work environment
High energy with a fun-loving, empathic attitude
Mature professional able to handle challenging situations with grace, tact, and extreme sense of urgency
Ability to adapt to different executives' preferences and styles
Enjoy working with an extremely high sense of urgency in a fast-paced, ever-changing environment
Experience managing internal communications, planning executive offsites, crafting agendas, and coordinating customer meetings/visits

Responsibilities

Maintain busy calendars and daily schedules, fielding and prioritizing requests
Coordinate extensive domestic and international travel for the VP Global Sales
Help triage and organize emails as necessary
Help organize all hands meetings, leadership meetings, and offsites, including logistics, invites, agenda, slide decks, catering, meeting notes, and action items
Manage expenses in a proactive, fiscally alert manner
Ensure and maintain the confidentiality of all appropriate communications and documents
Attend meetings, document discussions, and distribute action items as necessary
Coordinate and host group meetings, meals, and management team off-sites
Work with sales and customer success to coordinate customer meetings and visits
Help plan and execute events and meetings for leadership teams, including domestic and international travel a couple times per quarter for event logistics and support
Maintain a positive and effective working relationship with all members of the Grafana team
Work closely with People Ops, office management staff, Business Operations, and other teams on projects
Handle occasional personal tasks for the executives as needed
Manage ad-hoc projects for the executives and the company as needed
Coordinate temporary office and meeting space as needed (e.g., WeWork, Convene)
Work closely with other EAs at Grafana to coordinate on events, calendars, best practices, and processes for being an EA in a globally distributed organization
Support the VP, Global Sales and help oversee the EA function across the business, coordinating and co-managing most meetings, communications, and tasks

Skills

Executive Support

Calendar Management

Meeting Coordination

Communication

Organization

C-level Assistance

Stakeholder Management

Task Management

Grafana Labs

Observability and monitoring solutions provider

About Grafana Labs

Grafana Labs specializes in observability and monitoring solutions for cloud infrastructure and applications. Its main product, Grafana, is an open-source metrics dashboard that allows users to visualize and analyze data from various sources. This helps businesses monitor the performance and health of their systems in real-time. Grafana Labs serves a wide range of clients, including large enterprises and individual developers, particularly in sectors like technology, finance, healthcare, and retail. Unlike many competitors, Grafana Labs offers both open-source and commercial products, generating revenue through premium features, enterprise support, and managed cloud services. The company's goal is to provide essential tools for monitoring and visualizing data, ensuring that digital services are reliable and efficient.

New York City, New YorkHeadquarters

2014Year Founded

$783.2MTotal Funding

SERIES_DCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

30 days of paid vacation each year on top of national holidays, parental leave, & sick leave

Health coverage

4% contribution match on our 401(k)

$1,500 learning and development stipend

Udemy subscription

Complimentary subscription to Headspace

Discounts on a wide variety of services, including entertainment, food, and fitness.

Remote Work Option

Global Employee Assistance Program

Risks

Increased competition from Datadog, Dynatrace, and New Relic pressures Grafana to innovate.

Recent critical security vulnerabilities could affect customer trust and adoption.

Rapid regional expansion may strain resources and impact service quality.

Differentiation

Grafana Labs offers a unique open-source observability platform with extensive customization.

The company provides both self-managed and fully managed observability solutions for diverse needs.

Grafana Labs integrates AI to enhance data analysis and monitoring capabilities.

Upsides

Grafana Labs raised $270M, boosting its valuation to over $6 billion in 2024.

The company surpassed $250M in annual recurring revenue with over 5,000 customers.

Expansion into Southeast Asia shows Grafana's commitment to localized cloud services.

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