[Remote] Growth Product Manager Nanodegree - Accelerator Mentor at Udacity

Remote

Udacity Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • Fluency in English (written and spoken)
  • 4+ years of working experience related to Product Analysis & Growth Loops, Growth strategy and experimentation, product strategy, A/B testing, funnel and cohort analysis, customer acquisition and retention, LTV and churn optimization, monetization strategy and pricing, user and buyer persona development, UX optimization and journey mapping, channel strategy, and data-driven decision-making
  • Graduate from a Udacity Nanodegree Program (added plus)
  • Experience teaching technical concepts
  • Experience with public speaking
  • Experience organizing technical talks or webinars
  • Positive character, trusted by students, creating emotional ties
  • Existing tech network and experience in technical conversations
  • Flexibility to work part-time as an external contractor

Responsibilities

  • Provide technical support for students daily over an online community forum
  • Answer questions around course content over the forum and facilitate content for students who get stuck
  • Participate in organizing community activities (webinars, quizzes, challenges) in coordination with the forum’s admin
  • Share interesting extracurricular information (news, resources) in dedicated categories
  • Attend regular online meetings/office hours with Udacity representatives
  • Be responsive over close groups and discussions with Udacity representatives
  • Encourage engagement through discussions, webinars, and technical activities
  • Redirect learners to appropriate support channels and escalate issues to the Mentor Operations team when needed

Skills

Udacity

Online platform for tech skills education

About Udacity

Udacity is an online education platform that teaches tech skills such as programming, data science, and artificial intelligence through courses developed with industry leaders. The platform emphasizes hands-on learning with real-world projects and offers 24/7 mentor support to assist students. Unlike many competitors, Udacity operates on a subscription model and provides comprehensive "Nanodegree" programs, as well as corporate training solutions. The goal is to deliver practical education that helps individuals advance their careers and enables companies to upskill their employees.

Mountain View, CaliforniaHeadquarters
2011Year Founded
$155.6MTotal Funding
DEBTCompany Stage
EducationIndustries
1,001-5,000Employees

Benefits

Health Care - No-premium health, dental, and vision benefits, 401K, FSA
Lifestyle - Monthly wellness stipend (gym memberships, work-out gear, etc.)
Learning - Reimbursements for conferences, classes, and seminars
Flexibility - Flexible work hours, unlimited vacation, and paid parental leave
Meals - Healthy catered lunches, dinners, snacks, and drinks on site
Fun - Board games, team outings, company parties, and more

Risks

Increased competition from free resources like Coursera could impact Udacity's market share.
Rapid tech changes may render Udacity's course content outdated quickly.
Accenture's acquisition may lead to strategic shifts alienating existing customers.

Differentiation

Udacity offers hands-on learning with real-world projects and datasets.
The platform provides 24/7 mentor support for coding questions.
Udacity's courses are designed in collaboration with industry leaders.

Upsides

Accenture's acquisition enhances Udacity's reach and resources for tech training.
Udacity's partnerships offer scholarships, expanding access to underserved students.
The rise of micro-credentials boosts Udacity's market relevance and appeal.

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