Group Product Designer - Store Sales & Service Technology (REMOTE) at Dick's Sporting Goods

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, BiotechnologyIndustries

Requirements

The ideal candidate will have experience leading and managing a team of product designers, with a strong understanding of human-centered design practices. They should be adept at guiding teams through discovery, experimentation, and development processes, leveraging mixed-methods research and data insights to drive decision-making. Experience with design systems, such as Homefield, and a proven ability to foster career development for designers are essential. A background in retail technology and an understanding of end-to-end customer journeys are highly preferred.

Responsibilities

The Group Product Designer will lead and manage a team of product designers focused on the Store Sales & Service Technology portfolio. Responsibilities include advocating for human-centered design, guiding teams in research and problem-solving frameworks, and facilitating experimentation and validation of experiences. They will ensure the team leverages data insights for decision-making, partners with software engineers during development, and provides constructive feedback to stakeholders and leadership. Additionally, the role involves managing design for multiple product areas, understanding cross-product domains, and supporting the career growth of reporting designers.

Skills

Product Design

User Experience (UX)

User Interface (UI)

Design Systems

Prototyping

User Research

Stakeholder Management

Cross-functional Collaboration

Retail Technology

Sales Technology

Service Technology

Human-Centered Design

Leadership

Team Management

Dick's Sporting Goods

Retailer of sporting goods and apparel

About Dick's Sporting Goods

DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Coraopolis, PennsylvaniaHeadquarters

1948Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Increased competition from digital-first retailers could erode market share.

Closure of 35 stores in California may impact regional sales and brand presence.

Geopolitical tensions and elevated interest rates pose risks to supply chain stability.

Differentiation

DICK'S Sporting Goods offers exclusive brands and experiential retail strategies.

The company has a strong omnichannel presence, integrating online and physical stores.

DICK'S loyalty program, ScoreCard, enhances customer retention and repeat business.

Upsides

Experiential retail strategies are gaining traction, boosting customer engagement and sales.

The rise of 'athleisure' fashion aligns with DICK'S product offerings.

DICK'S Sporting Goods' strategic investments in House of Sport and Field House concepts fuel growth.

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