Group Product Designer

Employment Type: Full-time

Position Overview

At DICK’S Sporting Goods, we believe in the positive impact of sports on lives. Our team is dedicated to creating confidence and excitement by equipping athletes to achieve their dreams. We are committed to fostering an inclusive and diverse workforce that reflects the communities we serve. If you're ready to make a difference as part of the world's greatest sports team, apply today!

Welcome to Product Design at DICK’S Sporting Goods, where we focus on delivering retail excellence across the customer journey through Technology. Our mission is to craft intuitive, easy-to-use products that enhance our business. We are seeking a leader to guide our teams in adopting human-centered practices that inspire innovation and deliver elevated experiences for our customers and products.

As a key leader within the Store Technology portfolio, the Group Product Designer will lead and manage a team of Product Designers to deliver exceptional experiences for our Athletes and Teammates, both in-store and across channels. You will partner with stakeholders and cross-functional technology leaders to shape the in-store experience within the broader end-to-end Athlete journey. Your team will focus on delivering seamless experiences across sales, checkout, services, and more, integrating software, hardware, and teammate operations. You will also play a key role in maturing the design practice across the Stores organization and beyond.

Role Responsibilities

Human-Centered Advocate

• Expand teammate understanding and application of human-centered design.
• Increase stakeholder exposure and involvement in critical HCD activities.
• Find creative ways to influence HCD across multiple products.

Evidence & Risk

• Guide teammates on avoiding extensive research practices through design maturity.
• Understand that the nature of evidence needed will parallel the nature of the risk presented to the customer and/or the business.

Discovery

• Guide teammates through a process rooted in problem-solving frameworks.
• Leverage mixed-methods research to support the identification and understanding of users (and systems), journeys, and top problems.

Experimentation

• Incorporate learning as a critical part of your management philosophy.
• Enable teams to create methods for validating the effectiveness of the experience pre-launch through experimentation, prototype testing, A/B testing, usability testing, and so forth.

Data-Driven

• Guide teammates on leveraging mixed-methods data insights to drive decision-making.

Development

• Ensure teams commit to delivering an end-to-end experience.
• Product designers will leverage Homefield, our in-house design system, to communicate and pair with software engineers throughout the development process.

Feedback

• Provide appropriate forums to seek feedback and understanding amongst your teams, stakeholders, and leadership.
• Aggregate and activate this feedback in meaningful ways.

Leadership & People Management

• Expand leadership capabilities by managing design for multiple product areas.
• Develop a deeper understanding of cross-product domains and how this supports the overall strategy of the portfolio.
• Support career development and growth opportunities for designers who report to you.

Job Duties & Responsibilities

Leadership

• Expand your influence...