Global Product & Platform Enablement Senior Analyst at Nielsen

Buenos Aires, Buenos Aires, Argentina

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Marketing AnalyticsIndustries

Requirements

Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related field; Master’s degree preferred
3+ years of experience in product management or platform support roles, ideally within analytics or data-driven environments
Advanced level of Python for troubleshooting and automation
Excellent analytical, problem-solving, and communication skills
Experience working in global teams and multicultural environments
Familiarity with data modeling, reporting platforms, and support operations
(Preferred) Experience with machine learning or statistical modeling ecosystems
(Preferred) Knowledge of REST APIs, SQL, and performance optimization
(Preferred) Understanding of containerization (Docker/Kubernetes) and cloud-based environments
(Preferred) Exposure to GenAI tools and automation strategies

Responsibilities

Provide advanced support for the modeling and reporting platform, including triaging errors, troubleshooting issues, and guiding users on best practices
Monitor and maintain platform performance, ensuring timely resolution of incidents in line with SLAs
Analyze support metrics to identify trends, root causes, and opportunities for automation and process improvement
Use Python to support data validation, automate tasks, and enhance platform capabilities
Develop and maintain support documentation and user guides to enable self-service and knowledge sharing
Enable internal teams (e.g., sales, delivery, analytics) through training, onboarding, and continuous support
Own the development and delivery of MEFF Academy content, ensuring alignment with product capabilities and market needs
Create and maintain sales enablement materials, including pitch decks, one-pagers, and demo scripts
Collaborate with commercial teams to define go-to-market strategies for new and existing analytics packages
Support regional rollouts and localization efforts, ensuring consistent messaging and adoption
Lead productization efforts for analytics packages, ensuring clear value propositions and scalable delivery models
Gather feedback from client-facing teams to refine offerings and improve market fit

Skills

Python

data validation

troubleshooting

platform support

automation

sales enablement

go-to-market strategy

training

onboarding

support documentation

performance monitoring

SLA management

pitch decks

demo scripts

Nielsen

Global measurement and data analytics provider

About Nielsen

Nielsen provides measurement and data analytics services to help businesses understand consumers and markets globally. The company operates through two main divisions: Nielsen Global Media, which offers reliable metrics for the media and advertising industries, and Nielsen Global Connect, which supplies consumer packaged goods manufacturers and retailers with actionable insights about the marketplace. Nielsen combines its proprietary data with other sources to give clients a comprehensive view of current trends and future opportunities. With a presence in over 100 countries, Nielsen aims to support companies in making informed decisions to drive innovation and growth.

Town of Clarkstown, New YorkHeadquarters

1963Year Founded

$45.1MTotal Funding

ACQUISITIONCompany Stage

Data & Analytics, ConsultingIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Risks

Competition from digital-native analytics firms threatens Nielsen's market share.

Privacy regulations may impact Nielsen's data collection capabilities.

Private equity acquisition could lead to strategic shifts misaligned with client needs.

Differentiation

Nielsen offers comprehensive cross-platform measurement solutions, including mobile media markets.

The Diverse Media Equity program elevates diverse-owned media companies' visibility.

Nielsen Impact Score evaluates marketing value of university athletic programs.

Upsides

Acquisition of Telephia enhances Nielsen's mobile media measurement capabilities.

Partnerships with P&G and NMSDC support diverse media representation.

Collaboration with TikTok improves digital audience measurement services.

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