Global Payments Support Specialist II M-F 9am-5:30pm

Cincinnati, Ohio, United States

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$60,000 – $80,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Candidates should possess a Bachelor's degree in Finance, Business Administration, or a related field, and have at least 3 years of experience in payment processing or a related area. Strong analytical and problem-solving skills are required, along with proficiency in utilizing multiple servicing systems such as Mobius, PEP+, MTS, CRM, SPOT, ACE, SWIFT, EDI, and FTD. Knowledge of international and domestic payment regulations, including NACHA and E, is essential.

Responsibilities

The Global Payments Support Specialist II will process international and domestic inbound/outbound payments via internal payment origination networks, monitor fraud and anti-money laundering activity, route high dollar international payments, and perform foreign currency exchange transactions. This role involves executing credit risk exceptions, ensuring compliance with state and federal laws, developing and maintaining partnerships with internal and external teams, assisting with system implementations, and processing daily work according to department procedures and bank policies.

Skills

Mobius

PEP+

MTS

CRM

SPOT

ACE

SWIFT

EDI

FTD

NACHA

Payment Processing

Fraud Detection

Anti-Money Laundering

Foreign Currency Exchange

Credit Risk Management

Compliance

Fifth Third Bank

Provides banking, loans, and wealth management services

About Fifth Third Bank

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.

Cincinnati, OhioHeadquarters

1858Year Founded

IPOCompany Stage

Social Impact, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Paid Sick Leave

Paid Holidays

Performance Bonus

Flexible Work Hours

Risks

Rising interest rates may decrease demand for loans and mortgages.

Competition from fintechs like Robinhood threatens Fifth Third's wealth management sector.

Sophisticated cybersecurity threats pose risks to customer data and trust.

Differentiation

Fifth Third Bank offers comprehensive financial solutions for individuals and businesses.

The bank emphasizes community engagement and financial education for client empowerment.

It provides a wide range of insurance products, including life, health, and disability.

Upsides

Increased demand for digital banking boosts Fifth Third Bank's online service offerings.

Partnerships with fintech enhance technological capabilities and customer experience.

Growing interest in sustainable finance attracts environmentally conscious customers.

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