[Remote] Global IoT Service Coordinator at Astra

Panama

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology, Internet of ThingsIndustries

Skills

Key technologies and capabilities for this role

IoTServiceNowPower BITicket ManagementFirmware UpdatesSoftware UpdatesData AnalysisProcess ImprovementKnowledge Base ArticlesReportingProblem-SolvingCommunicationCollaboration

Questions & Answers

Common questions about this position

What is the salary range for the Global IoT Service Coordinator position?

The salary range is $59,812.00 - $94,440.00 USD, representing base pay only and excluding potential performance-based bonuses, benefits-related payments, or other incentives.

Is this position remote or does it require office work?

This information is not specified in the job description.

What key skills are required for this IoT Service Coordinator role?

Required skills include proficiency in ServiceNow (SNOW) for ticket management, Smart Building Dashboard tools for diagnostics, and Power BI for reporting and metrics analysis.

What does the work environment or team collaboration look like in this role?

The role involves close collaboration with regional technical leads, managers, IoT Technical Specialists, suppliers, and the Program Coordinator to resolve issues, improve processes, and deliver presentations.

What makes a strong candidate for this IoT Service Coordinator position?

Strong candidates should have experience driving ticket intake and resolution, leading process improvements, analyzing metrics with tools like Power BI, and acting as a subject matter expert on global IoT service standards.

Astra

Provides launch services for small satellites

About Astra

Astra provides launch services specifically for small satellites, catering to commercial businesses, government agencies, and research institutions that need reliable access to space. The company operates small, agile rockets designed to transport these satellites into low Earth orbit (LEO). Astra's approach focuses on making space more accessible by reducing the costs and complexities associated with satellite launches, which allows a wider range of customers to utilize their services. Unlike many competitors, Astra emphasizes efficiency and cost-effectiveness in its operations, aiming to meet the growing demand for satellite-based services such as Earth observation and telecommunications. The company's goal is to facilitate more frequent and affordable satellite launches, thereby expanding opportunities for various applications in the space industry.

Alameda, CaliforniaHeadquarters

2016Year Founded

$291.8MTotal Funding

IPOCompany Stage

AerospaceIndustries

201-500Employees