Global Head of Direct-to-Consumer (DTC) E-Commerce at Logitech

Utrecht, Utrecht, Netherlands

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, E-CommerceIndustries

Requirements

10+ years of senior leadership experience in global e-commerce
Proven track record of scaling e-commerce businesses and driving significant online revenue growth
Extensive P&L management experience
Strategic & Analytical Thinking: Ability to interpret data and translate insights into actionable strategies
Technical Expertise: Strong knowledge of e-commerce platforms, web technologies, and AI-driven personalization
Digital Commerce, Marketing and Operational Excellence: Proficiency in optimizing commercial, operational and digital campaign plans for maximum ROI across channels
Leadership & Communication: Proven ability to inspire and manage diverse teams across different countries, with strong interpersonal and executive communication skills
Customer-Centric Approach: Commitment to creating exceptional customer experiences

Responsibilities

Define and implement a global e-commerce strategy aligned with Logitech’s business objectives, covering revenue, market share growth, and brand development. Identify new markets, products, and innovative growth strategies
Ownership of Logitech.com’s profit and loss (P&L), including sales forecasting, budgeting, marketing, and financial analysis to ensure profitable and sustainable growth
Thought leadership and collaboration with Logitech’s Digital Office to implement state-of-the-art e-commerce technologies and tools (e.g., product experience management, AI-driven personalization) to improve efficiency and the customer experience
Thought leadership and collaboration with Logitech’s SC team to optimize inventory management, order fulfillment, and supply chain optimization to meet demand and enhance operational efficiency
Champion the online customer journey, from site navigation to post-purchase support, ensuring a seamless, engaging, and mobile-responsive experience
Use data insights and analytics to monitor KPIs, understand customer behavior, inform strategic decisions, and continuously improve performance
Lead global digital marketing efforts to drive traffic and conversion for Logitech.com, including LLMO Search, email marketing, social media, paid advertising, and affiliate programs
Ensure adherence to global regulations, data privacy laws, and security standards to protect customers and company assets
Build, lead, and mentor a high-performing, globally distributed team, fostering collaboration, data-driven decision-making, and continuous improvement
Partner with Logitech’s regional teams, Business Groups, Digital Office, Supply Chain/Operations, Marketing COE and other teams to ensure alignment on omnichannel strategies and operational excellence

Skills

E-Commerce Strategy

P&L Management

Sales Forecasting

Budgeting

Financial Analysis

AI Personalization

Product Experience Management

Supply Chain Optimization

Inventory Management

Order Fulfillment

Digital Marketing

Team Leadership

Logitech

Designs and sells computer peripherals and accessories

About Logitech

Logitech designs and manufactures computer peripherals and digital interaction tools, including keyboards, webcams, headsets, and mice. Their products enhance how users connect with the digital world, focusing on user experience and design. Logitech's offerings cater to a wide range of customers, from individual consumers to businesses and professional gamers, and are sold through various online and retail channels. What sets Logitech apart from competitors is their strong commitment to quality and continuous innovation, which allows them to meet the changing needs of their users and set industry standards. The company's goal is to improve digital interaction for everyone, ensuring customer satisfaction through excellent support and community engagement.

San Jose, CaliforniaHeadquarters

1981Year Founded

IPOCompany Stage

Consumer Software, Design, Consumer GoodsIndustries

5,001-10,000Employees

Benefits

Comprehensive medical, dental, and vision

Life insurance, and short- and long-term disability

Flexible spending accounts for health care, dependent care and commuter expenses

Generous paid time off and holidays

Employee Assistance Program

Wellness programs and gym/sport benefits & discounts

Company social events

Logitech product discounts

Tuition reimbursement plan

Fun environment - take a break and play a game!

Retirement plan benefits

Risks

Increased competition from brands like Razer and Corsair in gaming peripherals.

Supply chain vulnerabilities affect availability of crucial semiconductor components.

Stricter EU environmental regulations may increase production costs for Logitech.

Differentiation

Logitech's diverse brand portfolio caters to various consumer and enterprise needs.

The company is recognized for its innovative design and user experience focus.

Logitech's commitment to sustainability enhances its brand reputation.

Upsides

Growing demand for remote work solutions boosts sales of webcams and headsets.

The gaming industry's growth supports increased sales of Logitech's gaming peripherals.

Rising content creation platforms drive demand for Logitech's streaming equipment.

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