Global Change Management & Process Design Leader at General Motors

Warren, Michigan, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, Human ResourcesIndustries

Requirements

Bachelor’s degree in Human Resources, Business, Organizational Development, Industrial Engineering, or related field
5+ years of experience in HR process design, HR operations, organizational change management, or HR transformation
1–3 years of experience supervising or coaching team members (formal or informal)
Strong facilitation, communication, and stakeholder engagement skills
Experience supporting or delivering large-scale HR process or change initiatives
Proficiency with process mapping and change management tools and methodologies

Responsibilities

Supervise, coach, and develop a global team of Change Management & Process Design Leads
Manage team workload, project assignments, and prioritization across global and regional efforts
Provide guidance and quality oversight on process design deliverables, change materials, and stakeholder engagement approaches
Support professional development, skill-building, and continuous improvement across the team
Foster a collaborative, inclusive, and high-performing team culture
Guide the team in mapping current-state HR processes and designing future-state workflows across the employee lifecycle
Ensure process designs are consistent, scalable, and aligned to HR strategy, data governance, compliance requirements, and system capabilities (e.g., Workday, ServiceNow)
Review and refine process documentation such as process maps, RACIs/RASCIs, SOPs, and business requirements
Partner with HR Technology, People Operations & Service Centers to ensure process designs translate into sustainable solutions
Identify opportunities for simplification, standardization, and automation across processes and regions
Lead and oversee change management strategies for key HR initiatives
Ensure the team conducts effective impact assessments, readiness planning, stakeholder engagement, communication planning, and training support
Review and enhance communication materials, training content, FAQs, and change plans
Monitor adoption, engagement, and feedback; escalate risks and support mitigation strategies
Promote consistent change management practices across the Foundations Enablement portfolio
Partner with COEs, HRBPs, HR Operations, and regional HR leaders to ensure alignment on process and change outcomes
Collaborate with Program/Portfolio Management, HR Technology, and Data & Analytics teams to ensure coordinated execution
Facilitate working sessions, design reviews, and stakeholder check-ins
Communicate progress, risks, and decisions to HR leadership and project teams
Establish and maintain team operating rhythms, templates, toolkits, and standards for process and change work
Track and report on team deliverables, KPIs, adoption metrics, and process performance
Drive continuous improvement efforts within the team and across HR processes
Maintain a repository of global process documentation and change assets with appropriate version control

Skills

Key technologies and capabilities for this role

Change ManagementProcess DesignProcess MappingWorkdayServiceNowRACISOPStakeholder EngagementPeople LeadershipTeam ManagementHR ProcessesBusiness Requirements

Questions & Answers

Common questions about this position

Is this a remote or hybrid role, or does it require office presence?

This information is not specified in the job description.

What salary or compensation can I expect for this position?

This information is not specified in the job description.

What key skills and experience are required for this role?

The role requires strong people leadership skills, hands-on expertise in process and change management disciplines, and experience delivering results in a matrixed HR environment. Additional expertise includes process design, optimization, stakeholder management, and familiarity with HR systems like Workday and ServiceNow.

What is the team structure like for this position?

The leader supervises, coaches, and develops a global team of Change Management & Process Design Leads, managing their workload, project assignments, and prioritization across global and regional efforts while fostering a collaborative, inclusive, and high-performing team culture.

What makes a strong candidate stand out for this role?

Strong candidates demonstrate proven people leadership, hands-on process design and change management expertise, and success in matrixed HR environments, along with the ability to partner cross-functionally and drive global process optimization.

General Motors

Designs, manufactures, and sells vehicles

About General Motors

General Motors designs, manufactures, and sells vehicles and vehicle parts, catering to individual consumers, businesses, and government entities. The company operates in both traditional internal combustion engine vehicles and the growing electric vehicle (EV) market, generating revenue through vehicle sales and financing services. GM stands out from competitors with its commitment to community service, sustainability, and diversity, as evidenced by a majority female Board of Directors. The company's goal is to balance traditional automotive manufacturing with technological advancements in electric and autonomous vehicles.

Detroit, MichiganHeadquarters

1908Year Founded

$486.7MTotal Funding

IPOCompany Stage

Automotive & Transportation, Financial ServicesIndustries

10,001+Employees

Benefits

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Company Match

401(k) Retirement Plan

Tuition Reimbursement

Student Loan Assistance

Flexible Work Hours

Discount on GM vehicles

Risks

Shutting down Cruise Robotaxi may affect investor confidence in GM's AV strategy.

Chevrolet Equinox EV recall could harm GM's safety reputation.

Leadership transition in design may disrupt continuity and brand identity.

Differentiation

GM's Dynamic Fuel Management system enhances fuel efficiency in traditional vehicles.

GM leads in board diversity with 55% women directors.

GM's pivot to personal autonomous vehicles aligns with consumer trends.

Upsides

Partnership with Nvidia boosts GM's autonomous vehicle technology capabilities.

Collaboration with ChargePoint expands EV charging infrastructure, enhancing consumer appeal.

Bryan Nesbitt's appointment as design head may bring innovation to GM's vehicle design.

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