Customer Service Representative
JerryFull Time
Entry Level & New Grad
Key technologies and capabilities for this role
Common questions about this position
This information is not specified in the job description.
The role is based in our offices in Valencia, with flexible or standard schedule options but no mention of remote work.
Experience in customer service is required, along with motivation to work in a dynamic environment and passion for sustainability.
Octopus Energy prioritizes culture and people, betting on flexibility and work-life balance, while fostering development potential in a team-focused environment with a passion for sustainable energy.
Strong candidates have customer service experience, thrive in dynamic settings, are passionate about sustainability, and want to make a difference in revolutionizing the energy sector.
Provides affordable green energy solutions
Octopus Energy provides affordable green energy solutions to households and businesses across multiple countries, including the UK, US, Japan, Germany, New Zealand, and Australia. The company focuses on the renewable energy market and utilizes technology and data to enhance its services. Its main product offerings include direct energy sales to consumers and the licensing of its proprietary Kraken technology platform to other energy providers. This platform helps streamline energy management and improve customer experience. Unlike many competitors, Octopus Energy emphasizes sustainability and offers additional services such as electric vehicle solutions. The company's goal is to make green energy accessible and affordable while promoting the use of renewable resources.