General Manager III - Store 4460 at Advance Auto Parts

Lexington, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

High school diploma or GED; Bachelor’s degree in business or related area preferred
Valid driver’s license
ASE certification preferred, but not required; ability to become ASE P2 certified or ASE ready equivalent
2-3 years of experience managing a team of 10-20 team members in a fast-paced retail environment
Successful experience managing profitability with proven financial and business acumen
Working knowledge of automotive systems preferred
Speak and write English (Spanish a plus); communicate effectively
Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
Calculate figures such as discounts, percentages, sales increases, and gross profit
Ability to review and analyze business reports like P&L statements
Physical ability to walk/stand predominantly, lift up to 50 pounds frequently and 100 pounds occasionally, climb, stoop, etc., with required vision abilities
Ability to work assortment of days, evenings, and weekends

Responsibilities

Achieve overall store sales goals and service objectives
Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
Selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members
Ensure execution of all inventory and operational standards
Coach all Team Members to deliver on Customer expectations (DIY and Professional)
Manager on duty responsibilities (touch base/coaching, floor/phone management, task assignment and completion, safety, open/close duties)
Lead change management
Embrace diversity and foster a respectful environment for Customers and Team Members
Provide DIY service including battery installation, testing, wiper install, etc
Assist District/Region in other functions upon request
Recruit, select, hire, and develop quality Team Members
Execute and train project and product quality recommendations
Advanced parts lookup and sourcing from numerous places including special order, FDO, second source, etc
Execute and train all store operational processes and procedures, testing and diagnostic equipment for DIY services
Execute and train inventory systems and store equipment
Execute and train POS and Parts lookup systems
Review and analyze P&L statements
Hold others accountable, inspect work quality, and give inspiring feedback

Skills

Key technologies and capabilities for this role

Store ManagementSales GoalsTeam ManagementHiringPerformance ManagementInventory ManagementCustomer ServiceChange ManagementASE P2Parts LookupPOS SystemsP&L AnalysisMicrosoft WordAutomotive SystemsSafety Knowledge

Questions & Answers

Common questions about this position

What prior experience is required for the General Manager position?

Candidates need 2-3 years of experience managing a team of 10-20 team members in a fast-paced retail environment, along with successful experience managing profitability and proven financial acumen.

What education is required for this role?

A high school diploma or GED is required, with a Bachelor’s degree in business or a related area preferred.

Is the position full-time or part-time?

The position is full-time.

What are the physical demands of the job?

The role involves physical demands and a work environment representative of those described, including store operations like battery installation and safety duties.

What makes a strong candidate for the General Manager role?

Strong candidates have 2-3 years managing retail teams, financial acumen, ASE certification or readiness, and skills in coaching, inventory management, and customer relationships.