General Manager III - Store 4320 at Advance Auto Parts

Kannapolis, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

High school diploma or GED; Bachelor’s degree in business or related area preferred
Valid driver’s license
ASE certification preferred, but not required; ability to become ASE P2 certified or ASE ready equivalent
2-3 years of experience managing a team of 10-20 team members in a fast-paced retail environment
Successful experience managing profitability with proven financial and business acumen
Working knowledge of automotive systems preferred
Speak and write English (Spanish a plus); communicate effectively and build relationships
Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
Calculate figures such as discounts, percentages, sales increases, and gross profit
Review and analyze business reports like P&L statements
Physical ability to walk/stand predominantly, lift up to 50 pounds frequently and 100 pounds occasionally, climb, stoop, etc., with specific vision abilities
Ability to work assortment of days, evenings, and weekends

Responsibilities

Achieve overall store sales goals and service objectives
Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
Selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members
Ensure execution of all inventory and operational standards
Coach all Team Members to deliver on Customer expectations (DIY and Professional)
Manager on duty responsibilities (touch base/coaching, floor/phone management, task assignment and completion, safety, open/close duties)
Lead change management
Embrace diversity and foster a respectful environment for Customers and Team Members
Provide DIY service including battery installation, testing, wiper install, etc
Assist District/Region in other functions upon request
Execute and train project and product quality recommendations
Advanced parts lookup and sourcing from numerous places including special order, FDO, second source, etc
Execute and train all store operational processes and procedures, testing and diagnostic equipment for DIY services
Execute and train inventory systems and store equipment
Execute and train POS and Parts lookup systems
Review and analyze P&L statement
Recruit, select, hire, and develop quality Team Members
Build and grow relationships with Professional Customers

Skills

Key technologies and capabilities for this role

Store ManagementSales GoalsTeam ManagementInventory ManagementCustomer ServiceHiringPerformance ManagementCoachingChange ManagementASE P2Parts LookupPOS SystemsP&L AnalysisMicrosoft WordAutomotive Systems

Questions & Answers

Common questions about this position

What prior experience is required for the General Manager position?

Candidates need 2-3 years of experience managing a team of 10-20 team members in a fast-paced retail environment, along with successful experience managing profitability and proven financial acumen.

What education is required for this role?

A high school diploma or GED is required, with a Bachelor’s degree in business or a related area preferred.

Is the job remote or on-site?

This information is not specified in the job description.

What is the salary for the General Manager III position?

This information is not specified in the job description.

What makes a strong candidate for this General Manager role?

Strong candidates have 2-3 years managing retail teams of 10-20, financial acumen, ASE certification or readiness, working knowledge of automotive systems, and skills in Microsoft Office, P&L analysis, and building professional customer relationships.