General Manager II - Store 5834 Newport KY at Advance Auto Parts

Newport, Kentucky, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive Retail, RetailIndustries

Requirements

High school diploma or GED; Bachelor’s degree in business or related area preferred
Valid driver’s license
ASE certification preferred, but not required (ability to become ASE P2 certified or equivalent)
2-3 years of experience managing a team of 10-20 team members in a fast-paced retail environment
Successful experience managing profitability with proven financial and business acumen
Working knowledge of automotive systems preferred
Speak and write English (Spanish a plus); communicate effectively
Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
Calculate figures such as discounts, percentages, sales increases, and gross profit
Ability to work 50-55 hours per week (5-6 days, 11-hour shifts, rotating nights/weekends, additional hours as needed)
Friendly communication, safety knowledge, advanced parts lookup/sourcing skills

Responsibilities

Achieve overall store sales goals and service objectives
Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
Select, hire, develop, performance manage, coach, schedule, and engage store Team Members
Ensure execution of all inventory and operational standards
Coach all Team Members to deliver on Customer expectations (DIY and Professional)
Manager on duty responsibilities (touch base/coaching, floor/phone management, task assignment/completion, safety, open/close duties)
Lead change management
Embrace diversity and foster a respectful environment for Customers and Team Members
Provide DIY service (battery installation, testing, wiper install, etc.)
Assist District/Region in other functions upon request
Ability to execute and train project/product quality, store operational processes, inventory systems, POS/parts lookup, testing/diagnostic equipment
Review and analyze P&L statements and business reports

Skills

Key technologies and capabilities for this role

Store ManagementSales ManagementTeam LeadershipCustomer Relationship ManagementInventory ManagementPerformance ManagementCoachingChange ManagementDIY Automotive ServiceBattery Installation

Questions & Answers

Common questions about this position

What is the work schedule like for this General Manager position?

The position requires a minimum of 50-55 hours per week excluding meal breaks, with an average schedule of 5-6 days a week, 11-hour shifts including rotating nights and weekends, and an hour for lunch. Additional hours may be required based on business needs.

What is the salary or compensation for this role?

This information is not specified in the job description.

What key skills are required for the General Manager role?

Key skills include working knowledge of automotive systems, ability to review and analyze P&L statements, advanced parts lookup and sourcing, safety knowledge, and effective communication in English to build relationships.

What does the company culture emphasize for General Managers?

The culture emphasizes inspiring the team, embracing diversity, fostering a respectful environment for customers and team members, and leading change management with integrity.

What makes a strong candidate for this General Manager position?

Strong candidates have experience achieving sales goals, managing teams through hiring, coaching, and performance management, growing professional customer relationships, and hands-on automotive knowledge including DIY services.