General Manager I - Store 8505 Holland OH at Advance Auto Parts

Holland, Ohio, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive Retail, RetailIndustries

Requirements

High school diploma or GED; Bachelor’s degree in business or related area preferred
Valid driver’s license
2-3 years of experience managing a team of 10-20 team members in a fast-paced retail environment
Successful experience managing profitability with proven financial and business acumen
Working knowledge of automotive systems preferred
Speak and write English (Spanish a plus); communicate effectively
Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
Calculate figures such as discounts, percentages, sales increases, and gross profit
Ability to review and analyze business reports like P&L statements
Ability to become ASE P2 certified or ASE ready equivalent
Ability to work 50-55 hours per week (5-6 days, 11-hour shifts, rotating nights/weekends, additional hours as needed)

Responsibilities

Achieve overall store sales goals and service objectives
Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
Selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members
Ensure execution of all inventory and operational standards
Coach all Team Members to deliver on Customer expectations (DIY and Professional)
Manager on duty responsibilities (touch base/coaching, floor/phone management, task assignment/completion, safety, open/close duties)
Ability to lead change management
Embrace diversity and foster a respectful environment for Customers and Team Members
Provide DIY service (battery installation, testing, wiper install, etc.)
Assist District/Region in other functions upon request
Execute and train project/product quality recommendations, parts lookup/sourcing, store operational processes, testing/diagnostic equipment, inventory systems, store equipment, and POS systems
Recruit, select, hire, and develop quality Team Members
Build and grow relationships with Professional Customers
Hold others accountable, inspect work quality, and give inspiring feedback

Skills

Key technologies and capabilities for this role

Store ManagementSales ManagementTeam LeadershipCustomer Relationship ManagementInventory ManagementPerformance ManagementCoachingChange ManagementDIY Automotive ServiceBattery InstallationSafety Standards

Questions & Answers

Common questions about this position

What is the work schedule like for this General Manager position?

The position requires a minimum of 50-55 hours per week, with an average schedule of 5-6 days a week, 11-hour shifts including rotating nights and weekends, and an hour for lunch. Additional hours may be required based on business needs.

What is the salary or compensation for this role?

This information is not specified in the job description.

What key skills are required for the General Manager role?

Key skills include working knowledge of automotive systems, advanced parts lookup and sourcing, ability to execute and train store operational processes, safety knowledge, and ability to review and analyze P&L statements.

What does the company culture emphasize for General Managers?

The culture emphasizes inspiring the team, embracing diversity, fostering a respectful environment for customers and team members, and leading change management with integrity.

What makes a strong candidate for this General Manager position?

Strong candidates have experience in sales management, automotive parts knowledge, team leadership including hiring and coaching, and the ability to achieve sales goals while building professional customer relationships.