General Manager I Store 3694 Kaplan LA at Advance Auto Parts

Kaplan, Louisiana, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

High school diploma or GED; Bachelor’s degree in business or related area preferred
Valid driver’s license
ASE certification preferred, but not required
Ability to become ASE P2 certified or ASE ready equivalent
2-3 years of experience managing a team of 10-20 team members in a fast-paced, highly dynamic retail environment
Successful experience managing profitability; proven financial and business acumen
Working knowledge of automotive systems preferred
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
Calculate figures such as discounts, percentages, sales increases, and gross profit percent
Ability to review and analyze business reports, such as P&L statements
Ability to work 50-55 hours per week minimum (5-6 days, 11-hour shifts, rotating nights/weekends, plus additional hours as needed)
Physical ability to perform demands of the role (e.g., DIY services like battery/wiper installation)

Responsibilities

Achieve overall store sales goals and service objectives
Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
Selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members
Ensure execution of all inventory and operational standards
Coach all Team Members to deliver on Customer expectations (DIY and Professional)
Manager on duty responsibilities (touch base/coaching, floor/phone management, task assignment/completion, safety, open/close duties)
Ability to lead change management
Embrace diversity and foster a respectful environment for Customers and Team Members
Provide DIY service including battery installation, testing, wiper install, etc
Assist District/Region in other functions upon request
Locate and stock parts; advanced parts lookup and sourcing (special order, FDO, second source, etc.)
Execute and train project/product quality recommendations, store operational processes, testing/diagnostic equipment, inventory systems, store equipment, POS, and parts lookup systems
Recruit, select, hire, and develop quality Team Members
Build and grow relationships with Professional Customers
Hold others accountable, inspect work quality, and give inspiring feedback

Skills

Key technologies and capabilities for this role

Store ManagementSales ManagementTeam LeadershipCustomer Relationship ManagementInventory ManagementPerformance ManagementCoachingChange ManagementDIY Automotive ServiceBattery Installation

Questions & Answers

Common questions about this position

What is the work schedule like for this General Manager position?

The position requires a minimum of 50-55 hours per week, with an average schedule of 5-6 days a week, 11-hour shifts including rotating nights and weekends, plus an hour for lunch. Additional hours may be required based on business needs.

What is the salary or compensation for this role?

This information is not specified in the job description.

What key skills are required for the General Manager role?

Key skills include working knowledge of automotive systems, ability to locate and stock parts, safety knowledge, advanced parts lookup and sourcing, and proficiency in store systems like POS, inventory, and P&L analysis. ASE P2 certification or equivalent, along with recruiting and coaching abilities, are also essential.

What does the company culture emphasize for General Managers?

The culture emphasizes inspiring teams, embracing diversity, fostering a respectful environment for customers and team members, and leading change management with integrity.

What makes a strong candidate for this General Manager position?

Strong candidates have automotive systems knowledge, sales and management experience, ability to build professional customer relationships, and skills in team hiring, coaching, and achieving financial metrics.