General Manager Baton Rouge LA at Advance Auto Parts

Baton Rouge, Louisiana, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

High school diploma or GED; Bachelor’s degree in business or related area preferred
Valid driver’s license
ASE certification preferred, but not required (ability to become ASE P2 certified or equivalent)
2-3 years of experience managing a team of 10-20 members in a fast-paced retail environment
Successful experience managing profitability with proven financial and business acumen
Working knowledge of automotive systems preferred
Speak and write English (Spanish a plus); communicate effectively
Use Microsoft software (Word, Excel required; PowerPoint preferred)
Calculate figures such as discounts, percentages, sales increases, and gross profit
Ability to work 50-55 hours per week (5-6 days, 11-hour shifts, rotating nights/weekends, additional hours as needed)
Ability to review and analyze P&L statements and business reports

Responsibilities

Achieve overall store sales goals and service objectives
Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
Select, hire, develop, performance manage, coach, schedule, and engage store Team Members
Ensure execution of all inventory and operational standards
Coach all Team Members to deliver on Customer expectations (DIY and Professional)
Manager on duty responsibilities (touch base/coaching, floor/phone management, task assignment/completion, safety, open/close duties)
Lead change management
Embrace diversity and foster a respectful environment for Customers and Team Members
Provide DIY service (battery installation, testing, wiper install, etc.)
Assist District/Region in other functions upon request
Execute and train project/product quality recommendations, parts lookup/sourcing (special order, FDO, second source), store operational processes, testing/diagnostic equipment, inventory systems, store equipment, and POS systems

Skills

Key technologies and capabilities for this role

sales managementteam leadershipcustomer relationship managementinventory managementperformance managementcoachingchange managementDIY automotive servicestore operations

Questions & Answers

Common questions about this position

What is the work schedule like for a General Manager?

The position requires a minimum of 50-55 hours per week, with an average schedule of 5-6 days a week, 11-hour shifts including rotating nights and weekends, and an hour for lunch. Additional hours may be required based on business needs.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills are required for the General Manager position?

Key skills include working knowledge of automotive systems, ability to speak and write English effectively, advanced parts lookup and sourcing, safety knowledge, and the ability to recruit, develop, and coach team members.

What is the company culture like for General Managers at Advance Auto Parts?

The culture emphasizes inspiring the team, embracing diversity, fostering a respectful environment for customers and team members, and leading change management with integrity.

What makes a strong candidate for this General Manager role?

Strong candidates have automotive systems knowledge, parts lookup expertise, team leadership and development skills, and the ability to achieve sales goals while maintaining operational standards.