GenAI Product Design Strategist at AIG

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Expertise in design and innovation
Experience with UX Research, Product Designers, and Product Leaders (desired)
Ability to understand user needs and identify opportunities for AI solutions
Skills in developing metrics plans to measure user behavior and optimize product experiences

Responsibilities

Work with UX Research, Product Designers, and Product Leaders to understand user needs and identify opportunities
Facilitate the delivery of user research methods to identify user personas, new opportunities, and present them through experience maps, user journeys maps, service blueprints, or similar visualizations
Develop metrics plans to measure user behavior and continuously optimize product experience using qualitative and quantitative methods
Ask the right questions through discovery practices to fully understand the business and user value of product enhancements or new solutions

Skills

Key technologies and capabilities for this role

UX ResearchProduct DesignGenerative AIUser PersonasExperience MapsUser Journey MapsService BlueprintsMetrics PlanningQualitative MethodsQuantitative Methods

Questions & Answers

Common questions about this position

What is the location or remote work policy for this role?

This information is not specified in the job description.

What skills and experience are required for the GenAI Product Design Strategist position?

The role requires expertise in design and innovation, experience with UX Research, Product Designers, and Product Leaders, ability to understand user needs and identify AI opportunities, and skills in developing metrics plans to measure user behavior.

What are the main responsibilities of this position?

Responsibilities include working with UX Research, Product Designers, and Product Leaders to understand user needs, facilitating user research methods like experience maps and user journeys, developing metrics plans for optimization, and asking discovery questions to understand business and user value.

What is the company culture or team environment like at AIG for this role?

You'll be part of a groundbreaking Generative AI team central to AIG’s vision of the future, transforming how risk is managed and customers are served, with a mission to reshape how the world manages risk.

What makes a strong candidate for this GenAI Product Design Strategist role?

Strong candidates will have expertise in design and innovation, desired experience collaborating with UX Research, Product Designers, and Product Leaders, and proven skills in user needs analysis, research visualization, metrics development, and discovery practices for AI solutions.

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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