GenAI Change Management Specialist at AIG

Atlanta, Georgia, United States

AIG Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries

Requirements

  • 2+ years of Change Management experience in leading Change initiatives either through consultancy, business operations, program management or process improvement roles
  • 2+ years of experience in insurance, financial services, consulting or similar industries
  • Dynamic and capable of assisting the broader change management organization in a fast-paced environment
  • Ability to communicate in written, presentation, and oral forms, and ability to influence stakeholders
  • Emotional intelligence and the ability to build relationships and empathize with business stakeholders
  • (Preferred) 5+ years’ experience working with commercial insurance

Responsibilities

  • Partner with the GenAI Change Management team to drive change initiatives related to GenAI usage across the organization
  • Assist on deliverables to ensure all aspects of change management from initiation to business embeddedness are successfully executed
  • Help lead cultural change within the organization to adopt new working practices and technologies
  • Evaluate business change needs and create plans aligned to delivery schedule
  • Help conduct change impact analysis through interviews, surveys, and stakeholder engagement
  • Coordinate communications regarding change-related engagements and activities for the team and with the business
  • Help evaluate end-user readiness for change adoption through assessments; coordinate training efforts and materials to support change adoption
  • Support business sustainment post-execution

Skills

Change Management
Generative AI
GenAI
Stakeholder Management
Organizational Change
Project Management
Risk Management
Insurance

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters
1919Year Founded
IPOCompany Stage
Cybersecurity, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision coverage
Flexible Spending Accounts (FSA)
401(k)
PTO
Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.
Expansion in Atlanta could pose financial risks if expected growth does not materialize.
Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.
Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.
AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.
InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.
Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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