Game Operations Specialist (Honkai: Star Rail) - Fresh Grad at HoYoverse

Singapore

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Gaming, EntertainmentIndustries

Requirements

Bachelor’s degree or higher
Experience in gaming and community platforms
Fundamental understanding of the gaming industry
Strong passion for gaming, with in-depth knowledge and experience in ACG (Anime, Comics, and Games) titles
Ability to accurately understand and anticipate user needs
Excellent logical thinking, analytical, and summarisation skills
Proven ability to drive projects forward in a collaborative, multi-stakeholder environment
Strong self-motivation, teamwork, and cross-functional coordination skills
Strong communication skills in English
Working proficiency in Chinese (Mandarin) preferred

Responsibilities

Collaborate closely with the game development team to provide critical insights and data, enabling developers to make informed decisions based on player feedback and analysis
Manage and coordinate internal and external resources to ensure the continuous and stable delivery of high-quality content and services to players
Monitor version progress, resolve various live issues, and maintain the quality of game content
Monitor and analyze community sentiment and player feedback
Collect and report relevant information to support strategic decision-making for project operations

Skills

Key technologies and capabilities for this role

Data AnalysisPlayer FeedbackCommunity ManagementCommunity Sentiment AnalysisGame OperationsContent DeliveryIssue ResolutionResource CoordinationVersion Monitoring

Questions & Answers

Common questions about this position

What qualifications are required for the Game Operations Specialist role?

A Bachelor’s degree or higher is required, along with experience in gaming and community platforms, and a fundamental understanding of the gaming industry.

What skills are essential for this position?

Candidates need excellent logical thinking, analytical, and summarisation skills, strong communication in English (with Chinese preferred), and the ability to drive projects in collaborative environments with self-motivation and teamwork.

Is remote work an option for this role, or is there a specific location?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What kind of passion or background makes a strong candidate for this role?

A strong passion for gaming with in-depth knowledge of ACG titles and the ability to understand user needs will make you stand out, especially combined with the required skills and degree.

HoYoverse

Creates immersive games and digital content

About HoYoverse

HoYoverse creates engaging virtual world experiences through its popular games like Genshin Impact and Honkai Impact 3rd. These games feature captivating stories, complex gameplay, and impressive graphics. Players can download and play these games for free, but they have the option to purchase in-game items to enhance their experience. This free-to-play model helps keep players engaged and encourages spending. In addition to gaming, HoYoverse produces animations, comics, music, and merchandise based on its game characters, which helps build a loyal fan base and creates additional revenue. Unlike many competitors, HoYoverse focuses on a diverse range of digital content and community engagement through platforms like HoYoLAB. The company's goal is to continuously improve its virtual worlds and maintain a strong presence in the gaming industry.

None, IndonesiaHeadquarters

2022Year Founded

VENTURE_UNKNOWNCompany Stage

Consumer Software, Entertainment, GamingIndustries

1,001-5,000Employees

Risks

Competition from companies like NetEase and Tencent is intensifying in Asia.

Gacha mechanics in games may lead to player backlash due to gambling concerns.

Intellectual property theft risks exist in regions with weak IP laws.

Differentiation

HoYoverse excels in creating immersive virtual worlds with rich storytelling.

The company offers a diverse range of products beyond gaming, including animations and music.

HoYoverse's free-to-play model with in-game purchases is highly lucrative.

Upsides

Collaborations with tech companies like UGREEN enhance brand visibility and innovation.

New game updates and characters drive player re-engagement and boost revenue.

Partnerships with artists for soundtracks attract new audiences and cultural impact.

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